Terms

Terms of use

Last updated: 14 November 2026

These terms are an agreement between you and SkaiLabin Private Limited, Pune, India ("we"), which operates Troviora. By using Troviora you agree to them. If you do not agree, please do not use it.

1. Your account

You must be at least 18 and give accurate details. Keep your password private; you are responsible for what happens under your account. Tell us promptly if you think someone else has access.

2. What Troviora does

Troviora reads public web pages, analyses websites, finds publicly listed companies and people, and drafts text such as pages and emails using AI. Results are produced automatically and can be incomplete or wrong. Check anything important before you rely on it or send it.

3. Using it fairly

You agree not to:

  • use Troviora to break the law, or to read pages you have no right to access, such as pages behind a login or paywall;
  • send spam, misleading or harassing messages, or contact people in a way the law in your country or theirs does not allow;
  • collect sensitive personal information, or build profiles of private individuals;
  • overload, probe or try to get around the limits of the service, or resell it without our written agreement.

You are responsible for the outreach you send, including identifying yourself honestly and stopping when someone asks you to.

4. Credits and payments

Actions cost credits, and the cost is shown before you run them. New accounts receive free credits. A paid plan is a one-time payment for one month or one year: its credits are added to your account when the payment goes through (a yearly plan adds all twelve months at once). Plans do not renew on their own; to continue, you buy again. Unused credits stay on your account. Payments are processed by Cashfree in Indian rupees. If a step fails, its credits are returned automatically. Refunds are covered by our refund policy. If you believe you were charged in error, email us at our support email.

5. Your content

What you put into Troviora and what it produces for you is yours. You give us permission to store and process it only as needed to run the service for you. You are responsible for having the right to use the material you provide.

6. Our service

The Troviora software, design and name belong to us. We may improve, change or remove features. We aim to keep the service available but do not promise it will be uninterrupted or error-free.

7. Other services

Troviora relies on and connects to services run by others, such as Google, Slack or WordPress. Your use of those is covered by their terms, and we are not responsible for them.

8. Ending use

You can stop using Troviora and ask us to delete your account at any time. We may suspend or close an account that breaks these terms or puts the service or other people at risk.

9. Limits of our responsibility

Troviora is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profit or lost business, and our total liability for any claim is limited to the amount you paid us in the three months before it arose.

10. Law

These terms are governed by the laws of India. Courts at Pune, Maharashtra, have exclusive jurisdiction over any dispute, subject to any right you have under consumer protection law to bring a claim where you live.

11. Content complaints

If you believe something produced or stored through Troviora infringes your copyright or other rights, contact us with the address of the material, what right it infringes and how to reach you. We review every notice and remove material where the complaint is valid.

12. Changes and contact

We may update these terms and will change the date above when we do. Continuing to use Troviora after a change means you accept it. Questions: our support email or the contact page.