Contact
Talk to us.
Troviora is run by a small team, so your message goes to the people who build it.
Find an answer now
The help page covers setup, each screen, credits and common problems. The FAQ covers the short questions.
What to include
- A problem: the page you were on, what you pressed, and the message you saw. A screenshot helps.
- Billing: the email on your Troviora account and the date of the payment. Never send card details.
- Privacy: to get a copy of your data or have your account deleted, message us from an account that matches your Troviora email so we can confirm it is you.
- You received an email sent with Troviora and want it to stop: tell us the address it reached and we will block further emails to it from our service.
- Refunds: see the refund policy, then email us with your payment date.
Grievance officer
For complaints about the service, billing or your personal data, write to our grievance officer, Samir Kumar, at our support email. We acknowledge complaints within 48 hours and resolve them within one month.
Company
SkaiLabin Private Limited, Pune, Maharashtra, India.