Privacy

Privacy policy

Last updated: 14 November 2026

This page explains, in plain words, what Troviora collects, why, and what you can do about it. Troviora is operated by SkaiLabin Private Limited, Pune, India ("we").

What we collect

Account details: your email address, name, and a protected (hashed) form of your password. If you sign in with Google, we receive your email and name from Google.
What you put in: the websites you enter, your business profile, the searches, watches and campaigns you create, and any edits you make.
What Troviora produces for you: page data, audit results, the companies and people it found, and drafted emails.
Billing records: your plan, credit balance and payment references. Card and bank details are handled by Cashfree and never reach us.
Connection details: the access tokens for tools you choose to connect, such as Google Search Console, Slack or WordPress.
Basic technical logs: such as error messages and request times, used to keep the service running.

Information about other people

When you search for buyers, Troviora collects business contact information that is publicly available on the web, such as a person's name, role, company and work email, together with the page it was found on. You decide whether and how to contact them, and you are responsible for doing so lawfully. Anyone who wants their details removed from Troviora, or who wants emails sent through our service to stop, can contact us and we will act on it.

How we use it

To provide the service you asked for.
To keep your account secure and prevent abuse.
To handle payments and credits.
To answer you when you contact us.

We do not sell your information and we do not use it for advertising. Troviora has no advertising trackers.

Who helps us process it

Service	What it does for Troviora
Netlify	Hosts the website and stores your account and workspace data.
Anthropic	Provides the AI models that read pages and write text. The content needed for a task is sent to it to produce the result.
Cashfree	Processes payments.
Google	Sign-in, and Search Console data if you connect it (read-only).
Resend	Delivers emails and alerts, when email sending is set up.
Web search	When Troviora researches a company or looks for people, it searches the public web through Anthropic's search tools.
Tools you connect	Google Sheets, HubSpot, Notion, Airtable, Slack, WordPress or your webhook receive only what you choose to send.

Some of these services, including Netlify and Anthropic, store or process data outside India, mainly in the United States. We only send them what is needed for the task.

Cookies

Troviora uses one essential cookie to keep you signed in. Your browser also stores a few preferences, such as which business is selected. There are no advertising cookies.

How long we keep it

We keep your data while your account is open. When you ask us to delete your account, we delete the account and its workspace data. Payment records may be kept for as long as tax and accounting law requires.

Your choices

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Email us at our support email from the address on your Troviora account so we can confirm it is you. Depending on where you live, you may have further rights under laws such as India's Digital Personal Data Protection Act, 2023 or the GDPR, and we will honour them.

Grievance officer

Samir Kumar, SkaiLabin Private Limited, Pune, India. Email: our support email. We acknowledge complaints within 48 hours and resolve them within one month.

Security

Connections are encrypted, passwords are stored only in hashed form, and access to stored data is limited to what is needed to run the service. No online service can promise perfect security; if we learn of a breach that affects you, we will tell you.

Children

Troviora is a business tool and is not meant for anyone under 18.

Changes

If this policy changes in a way that matters, we will update the date above and tell signed-in users.