FAQ

Short answers.

The basics

What is Troviora?

A workspace for small B2B teams. It helps your website be found on search engines and in AI answers, finds companies and people who may buy from you, and turns public web pages into data you can use.

Do I need to install anything?

No. It runs in your browser. Sign up with an email and password or with Google.

How do I start?

Type your website on the home page and press "Learn my business". Troviora reads your site, drafts your business profile, and asks you to correct anything it got wrong. That takes a few minutes.

Can I use it for more than one business?

Yes. Add another business from the switcher at the top. Each one has its own profile, contacts and Plays.

Credits and plans

What is a credit?

Credits are how work is counted. Reading a page costs 1 credit. Writing an email costs 3. An SEO answer or a written fix costs 5. Learning a new business costs 5 for the company and 5 for its market, and the first set of leads costs 15. The price of an action is shown before you run it.

What do I get for free?

500 credits when you sign up, with no card needed.

What are the paid plans?

Starter is ₹449 a month with 1,500 credits. Pro is ₹2,449 a month with 10,000 credits. Business is ₹7,849 a month with 50,000 credits. See pricing for the details.

What if a job fails?

The credits for the step that failed are put back on your balance automatically.

How do I pay?

Payments go through Cashfree: UPI, cards, netbanking and wallets. Troviora never sees or stores your card number.

Where the information comes from

Where does Troviora find companies and people?

From the public web, searched live when you ask: company websites, team and contact pages, news and public profiles. Every lead shows the sources it came from so you can check them.

How does it find email addresses?

First it looks for an address the person or company has published. If there is none, it works out the company's usual address format from addresses found on the web and checks that the domain can receive mail. Each address is labelled as published or worked out, so you know how sure it is.

Are the SEO scores real?

They are measured from your actual page at the time of the audit. Anything that could not be checked is shown as "not measured" and is left out of the score.

Can Troviora read any page?

It reads public pages. It cannot read pages behind a login or paywall, and some sites block automated readers. When that happens you are told, and you are not charged.

Sending email

Does Troviora send emails on its own?

No. It drafts the email and the follow-ups. You read, edit and approve each one. You can copy it into your own inbox, or connect a sending service in Sending settings to send from Troviora.

Will it email the same person twice?

Troviora keeps one list of people for each business. If someone has already been contacted from a Play or from Get customers, you are warned before writing to them again.

Is cold email legal?

It depends on your country and theirs. You are responsible for following the rules that apply to you, such as identifying yourself honestly and honouring requests to stop. Troviora is a tool, not legal advice.

Privacy

Who can see my data?

Only you, through your account. We do not sell it or use it for advertising. See the privacy policy.

Can I delete my account?

Yes. Contact us and we will delete your account and its data.